Return & Refund Policy

Thank you for shopping with us. We value your trust and aim to provide the best quality products. If you are not satisfied with your order, we are here to help.

7-Day Return / Refund Policy

We offer a 7-day return and refund policy from the date of delivery.

To be eligible for a return/refund:

• The item must be unused, unwashed, and in the same condition as received.
• The product must be returned in original packaging with all tags/accessories (if any).
• Return request must be raised within 7 days of delivery.

Damaged / Broken / Wrong Product Received

If you have received:
✅ a wrong product
✅ a broken/damaged product

You must provide proof to claim return/refund.

Proof Required:

• Clear unboxing video from start to end (mandatory)
• Photos of the damaged product and packaging (if required)

⚠️ Important: Without proper proof (especially unboxing video), we will not be able to approve a replacement/refund claim.

Non-Returnable / Non-Refundable Cases

Refund/return will not be applicable in cases such as:

• Product used, washed, or tampered with
• Missing original packaging or items/accessories
• Damage caused after delivery
• Return request raised after 7 days
• No proof provided for damaged/wrong products

Refund Process

Once we receive and inspect the returned product:

• Approved refunds will be processed within 5–7 business days
• Refund will be credited to the original payment method

How to Request a Return/Refund

To request a return or refund, contact us at:
Email: [Your Email]
WhatsApp/Phone: [Your Number]
Please include:

• Order ID
• Reason for return/refund

• • Proof (video/photos)